30 DAY MONEY BACK
GUARANTEE
All products (does not include
accessories such as blades, cutting pads, binding glue,
etc.) come with a 30 day
money back guarantee. A 15% restocking fee will apply on all
products that have been used then returned for our 30 day
money back guarantee. Shipping charges are not
refundable. This guarantee may be void if product is returned
with any damage such as scratches, chips, dents, broken
parts, etc..
Please Note: When returning a product, our packaging
may not meet the requirements of the shipping company you
use so the shipper is responsible for making sure the
product is properly packaged and insured according to the
shipping companies policies, just as we will be responsible
for anything we ship to our customers.
All products are checked and tested before
shipping to make sure they are in perfect condition. If your
product arrives damaged, you must notify us immediately and
you must keep the shipping box (all shipping companies require the shipping
box to process a damaged item claim) so we can file a claim with
the shipping company and replace your damaged product.
If
you wish to cancel your order, please
contact us ASAP. Orders
cancelled after they have shipped will be subject to restocking fees.
Restocking fees include all shipping charges that we incur.
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